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Productivity and Quality Center
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DTI
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Information resources on productivity and quality, benchmarking. The APQC
is a world-renowned resource for process and performance improvement for
organizations of all sizes across all industries.
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This Site provides access to a range of information and services designed
to help companies improve their business performance through management
best practices, techniques and technologies.
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Nelson Motivation, Inc. Resources
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Technical Assistance
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It seems that we can never get enough ideas on how to improve the ways
that we reward and recognize our employees. With that thought in mind,
we have assembled a wide variety of free resources to help you reach your
own goals.
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This performance management guidance relates to the management of employee
performance (i.e., planning, developing, monitoring, rating, and rewarding
employee contributions).
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Performance Technology
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This site is the effort of two graduate students, and, and one professor.
The students have created this because so many people wonder about
performance technology
Performance Measurement
Devoted to performance management, measurement and employee appraisal for
teams and hard-to-measure work. Includes how-to articles, example
performance measures, links to measurement-related sites.
Performance Measurement Examples
Performance Measurement Examples (Free Registration Required).
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Books
Kiser and Gibson-Meiers' Recommended list
Communicating Change:
How to Win Employee Support for New Business Directions; by Sandar Larkin, T. J. Larkin,
McGraw-Hill (April 1994).
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Getting Things Done When You Are Not in Charge:
How to Succeed from a Support Position; by Geoffrey M. Bellman; Berrett-Koehler (September 1992).
Influence Without Authority
by Allan R. Cohen, David L. Bradford, David F. Bradford; John Wiley & Sons (August 1991).
The Leader's Change Handbook:
A complete guide to creating and managing wealth. The book that Wall Street does not want you
to read!
Lightning in a Bottle:
Proven Lessons for Leading Change; by David H. Baum; Dearborn Trade (June 2000).
Shaping the Adaptive Organization:
Landscapes, Learning, and Leadership in Volatile Times; by William E. Fulmer; AMACOM
(March 2000).
Terms of Engagement:
Changing the Way We Change Organizations; by Richard H. Axelrod; Berrett-Koehler (May 2000).
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